- Persona management
- Soft skills
- Principles of aviation
- Aviation operations
- Customer service for global clientele
- Resource management at airports
- Load and trim
- Cargo and DGR
- Flight scheduling
- Airport ramp management
Aptech’s professional course in ground staff services will provide you with the best skills to handle ground activities at airports & airline companies. According to the report of Ministry of Civil Aviation Government of India, the air traffic in India is expected to rise to 450 million by 2020. In addition, tons of cargo is transported by air daily. So there is a huge demand for efficient ground staff. Aptech’s course would help you to handle both people and cargo with the best efficiency in the field of airport handling, cargo and transportation, passenger handling, and customer service. After completing the course successfully you will have a vast knowledge of the principles and operational procedure required by the aviation industry which would help you to deal customers confidently.
Aptech provides with the best professional learning opportunities in theory and practical training on handling the ground services. We would provide with the best possible technical training that would help you to deal customers effectively. Our faculty will groom your personality that would improve in self presentation and communication skills.